Page 14 - Steel Metallurgy eMagazine Volume June 2024
P. 14

FACE  TO FACE





            with ORES. They all can’t now start                                   every major Latin American country,
            industrializing to produce everything.                                that is Venezuela, Mexico, Uruguay, and
                                                                                  Brazil, of course, supplying refractory
            NM:  Could you highlight the various                                  companies with the raw materials. We
            geographical locations and partners                                   also dealt in ores and minerals with this
            of Global Monarch including your                                      part of the world.
            reference list of customers where    So I think we have to
            Global Monarch has been successfully   understand the needs for       NM:   We understand that Global
            supplying its various products over the   self-reliance, where we     Monarch is actively trading in various
            last four decades?                                                    steel  products  right  from galvanized
                                                 need to be self-reliant,         coils, galvanized plates, corrugated
            AS:  You asked about our geographical   which areas, and if you       sheets, HRC and CRC. In this business
            locations and partners of Global     talk of manufacturing and        vertical what kind of volumes are
            Monarch and list of customers. If you   production, then which areas   you handling currently? Which are
            talk of geographical locations, we're   are crucial and, therefore,   the countries catered to by you at the
            in, 10 or 12 different locations. We're   very necessary for greater   present?
            in Turkey, London, Ireland, Romania,
            Brazil, Jordan, Dubai, China, and of   self-reliance                  AS:  You mentioned steel; we did a lot of
            course, India. We were, at one time, in                               steel and raw materials for steel over the
                                                                                  last 40 years. We were exporting from
                                                                                  India and we are reviving this business.
                                                                                  We have an office in Turkey, which is a
                                                                                  very important part of our refractory
                                                                                  raw materials business. So we are making
                                                                                  efforts now to get back into steel, like we
                                                                                  were some time ago.

                                                                                  NM:  Quality has been your major focus
                                                                                  area since inception. Since you are
                                                                                  dependent  on  suppliers  from  various
                                                                                  refractory manufacturers across the
                                                                                  globe how do you ensure that the
                                                                                  quality of refractories supplied by you
                                                                                  meets the global quality standards and
                                                                                  do you have third party inspection
                                                                                  facility in place to ensure the quality of
                                                                                  your products?

                                                                                  AS:  You mentioned there about quality.
                                                                                  You know, this is something which, I
                                                                                  mentioned earlier about reputation.
                                                                                  Quality is extremely important. When we
                                                                                  buy material in China, we have our own
                                                                                  people who inspect the material. They
                                                                                  are technically qualified. We also have an
                                                                                  Indian who speaks fluent Chinese. Every
                                                                                  one of us in the company understands
                                                                                  the need for commitment on quality. I
                                                                                  have said to my people over the last 40-50
                                                                                  years, and to my customers everywhere,
                                                                                  that if there is a quality issue, we shall
                                                                                  resolve it to their satisfaction. I can't do
                                                                                  more.  I think that the fact that we have
                                                                                  survived all these years speaks for itself.



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